FAQ'S:

Do you really allow dogs inside? 

Yes! The entire cafe is dog friendly. We also have an off-leash dog area in the back fitted with booths and tables for you to enjoy your cafe experience while your pup plays. We do try and reinforce manners from our cafe pups, if anyone is showing signs of aggression or discomfort, we reserve the right to ask you to leave the dog area. You will still be welcome to the front of the cafe with the rest of our on-leash pups!

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Is it safe or unsanitary to consume food in your establishment while allowing dogs inside?

We follow a strict protocol of cleanliness and sanitation for the health of our customers, as well as our dogs. There are no animals allowed in our kitchen, where the food is prepared. As always, for your sake, make sure you wash your hands between handling your pup and enjoying our food or drink. For specific sanitation questions, always feel free to call, or ask us in person. 

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What if my dog is not dog friendly or people friendly?

We unfortunately can not allow any non trained dogs to come into the cafe. This is for the safety of not only our customers but your pet as well. We want everyone to have a good time and great first experience. Bringing your dog who may not have a good experience because of being fearful of other dogs or new situations will unfortunately, most of the time, make it worse. If you have any further questions or specific questions please do not hesitate to reach out to us.

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What if my dog barks a lot or is really high energy?

We understand that some dogs may be pretty vocal or get super excited and we've created a few ways to help with that inside the shop by having a separate area for customers who want a more relaxed vibe not around the dogs, and an area with more high energy (off leash area). We do ask that you maintain complete control of your pets and ask that you calm them down when needed and take small breaks if they become too excited. We have installed pet hooks at every table for safety as well.

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-The Pups and Cups Team

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